Frequently Asked Questions
RETURN POLICY
I can accept returns if the print arrives damaged due to shipping. I use rigid mailers made from premium, thick cardboard to protect your prints, but if your shipment arrive damaged, please reach out to me, and I'll ensure everything is made right. Your satisfaction is my top priority!
ORDER CANCELLATION
You may cancel your order as long as it has not yet been shipped. However, for custom paintings, it can only be canceled before Ann starts to working on the artwork.
ORDER PROCESS
Checkout Add items to the bag and checkout.
Confirmation An automated order confirmation email will be sent to your email.
Review & Contact Ann will review the order and send you an email confirming the estimated time of delivery, delivery method, and payment method.
Work Once the payment is received, Ann starts to create the artwork.
Ship Once the artwork is completed, a shipping confirmation email will be sent to you, along with a tracking number.
